Travel & Expense Administrator

BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.

BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 27 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated preliminary revenues of approx. EUR 1,415 million in 2024 and employs around 2,300 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.

Job Description
Team:  Human Resources
Job Location:  Varna, Bulgaria
Position Type:  Permanent, Full-time
Work Flexibility:  Hybrid

Role purpose

The Travel & Expense Administrator ensures accurate, timely processing of employee expenses and reimbursements and acts as the operational finance interface for T&E ledger topics. The role supports month-end processes, reconciliations, and the clearance of finance data related to travel and expense transactions.

Key responsibilities

Expense processing & reimbursements

  • Review and process employee expense reports in the T&E tool according to policy, tax requirements, and approval workflows
  • Validate receipts, cost allocations, VAT/tax elements (where applicable), and compliance with travel & expense policy
  • Coordinate reimbursement runs and ensure timely resolution of rejected or incomplete submissions
  • Provide guidance to employees and approvers on correct expense submission and documentation standards

Ledger, reconciliation & finance interface

  • Own the T&E ledger-related operational tasks in coordination with Finance (AP/GL)
  • Prepare and support postings, accruals, and clearing activities for travel & expense transactions
  • Perform regular reconciliations between the T&E system and finance/ERP reports (e.g., open items, clearing accounts, suspense accounts)
  • Investigate variances and drive resolution with Finance, vendors, or internal stakeholders
  • Support month-end close activities related to T&E (cut-off, reporting, reconciliations, clarifications)
  • Act as the primary point of contact for Finance for all T&E ledger topics, including data quality and clearance of finance data

Data quality, controls & reporting

  • Monitor data completeness and accuracy (cost centers, GL coding, tax codes, project codes, approver routing)
  • Maintain documentation of procedures, controls, and recurring reconciliation routines
  • Produce recurring operational reports (e.g., pending reports, aging, rejections, policy exceptions, clearing status)
  • Support audits by providing documentation, evidence, and explanations for T&E postings and reconciliations

Stakeholder support & continuous improvement

  • Provide first-line support for T&E-related questions (employees, managers, finance) and escalate complex issues to the T&E Manager
  • Identify recurring issues and propose process improvements (templates, checklists, user guidance, automation opportunities)
  • Support change initiatives (policy updates, system enhancements, process rollouts) across countries

Required qualifications & experience

  • 2+ years of experience in travel & expense processing, accounts payable, general ledger support, or similar operational finance roles
  • Strong understanding of expense controls, reconciliations, and ledger-clearing logic
  • Experience working with a T&E system (e.g., Navan, Concur, Rydoo) and ERP/finance tools (SAP or similar preferred)
  • Confident in Excel (pivot tables, lookups; ability to reconcile and explain variances)
  • Very good English; German is a plus

 

At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.

 

At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.